CA-San Jose

I've been buying and refinancing multiple times and did business with multiple lenders/loan officers BUT I would say Loan Factory and their team (Jayden Vo & Tien Dang) are very friendly, professional and responsive. They make the transaction went through smoothly and easily. They answer my phone, email, text messages RIGHT AWAY. I'm very happy with their services. Definitely, I'll work with them again for my future needs, they'll be my first choice.

Thanks to this great team at the Loan Factory, the loan process was quick and very efficient. Communicated often and got my loan done in 30 days. For me as a first time home buyer, I got a very good rate and they were there to talk to me with each step of the way. Communication was cleared, I feel confident that I have gotten a great deal. So appreciative of their professionalism and amazing workflow. Thank you Thuan, Steve, and Minh Voduy

(Translated by Google) Ms. Chau Vien and Hoai Ngoi are very dedicated to customers. Thank you, sisters. (Original) Chị Châu Viên và Hoài Ngoi rất tậm tâm với khách hàng. Cám ơn 2 chị.

Quick respond, will do busines again !

Tim and Samantha have both been amazing thru this process and knew how to work with my new home buyer anxiety and had a great outcome!

We are very satisfied with our current experience with loan factory. Teena and Van helped us out for refinance this time. They’re very professional. We got in touch in the middle of November and we will be closing tomorrow. They walked us through everything, and we feel like we are like a team, a productive team! We appreciate their efforts and hard work, and will definitely recommend them to our friends and family for future reference.